Privacy Policy

Last Updated: July 30, 2026

1. Introduction

Pain 4 Purpose, Inc. (“Pain 4 Purpose,” “we,” “us,” or “our”) is a nonprofit organization based in Pensacola, Florida. We are committed to protecting the privacy and personal information of our donors, supporters, program participants, volunteers, event attendees, website visitors, and other members of our community.

This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you:

  • Visit our website at pain4purpose.org

  • Make a donation

  • Register for a program, event, workshop, or educational opportunity

  • Request information, resources, or support

  • Create or access an account

  • Communicate with our customer care team

  • Subscribe to email or text message communications

  • Volunteer, partner with us, or otherwise interact with our organization

By using our website or providing personal information to us, you acknowledge the practices described in this Privacy Policy.

2. Information We Collect

Contact and Identification Information

We may collect information such as your:

  • Name

  • Email address

  • Telephone number

  • Mailing or delivery address

  • Organization, school, or affiliation

  • Communication preferences

Donation and Transaction Information

When you make a donation, purchase an item, register for a paid event, or complete another transaction, we may collect:

  • Donation or transaction amount

  • Transaction date

  • Billing and contact information

  • Donation designation or campaign preference

  • Information needed to provide acknowledgments or receipts

Payment card and banking information may be collected and processed directly by third-party payment processors. We generally receive limited transaction information and do not directly store complete payment card numbers.

Program, Event, and Educational Information

When you register for or participate in one of our programs, events, workshops, higher education initiatives, or educational opportunities, we may collect:

  • Registration details

  • Attendance information

  • Program interests

  • Educational or resource preferences

  • Eligibility information

  • Accessibility or accommodation requests

  • Emergency contact information, when reasonably necessary

  • Feedback, surveys, testimonials, or evaluation responses

Account and Authentication Information

If our website or services provide account access, we may collect:

  • Username or account identifier

  • Password or encrypted authentication credentials

  • Account preferences

  • Login and security activity

  • Two-factor authentication information

  • Account notification history

Customer Care and Communications Information

We may collect information you provide when you:

  • Ask a question

  • Request assistance

  • Submit a contact form

  • Communicate with our staff

  • Respond to a survey

  • Send an email or text message

  • Participate in a customer care conversation

We may maintain records of these communications to respond to your request, improve our services, and document consent or opt-out activity.

Delivery and Fulfillment Information

If you request educational materials, nonprofit resources, event materials, products, or other physical items, we may collect information needed to process and provide delivery notifications, including your mailing address, delivery status, and related fulfillment information.

SMS and Email Consent Information

When you opt in to receive text messages or emails, we may collect and maintain:

  • Your telephone number or email address

  • The date, time, and method of consent

  • The form or webpage through which you opted in

  • Your selected communication preferences

  • Records of messages sent

  • HELP, STOP, unsubscribe, and other preference requests

  • Records needed to demonstrate compliance with applicable communication laws

Website, Device, and Usage Information

We may automatically collect certain information through cookies, analytics tools, pixels, log files, and similar technologies, including:

  • IP address

  • Browser and device type

  • Operating system

  • Referring website

  • Pages viewed

  • Links selected

  • Date and time of visits

  • General geographic information

  • Website interaction and performance data

Information You Voluntarily Provide

Because some Pain 4 Purpose programs address grief, trauma, healing, empowerment, and personal transformation, you may voluntarily provide personal stories or other sensitive information.

Please do not submit medical records, detailed mental health information, Social Security numbers, financial account credentials, or other highly sensitive information through general website forms, email, or text messages unless we have specifically requested the information through an approved secure process.

3. How We Use Your Information

We may use personal information to:

  • Operate and support our nonprofit mission

  • Process donations and provide donation acknowledgments or receipts

  • Register individuals for programs, events, workshops, and educational opportunities

  • Provide educational materials and nonprofit resources

  • Respond to questions and customer care requests

  • Manage volunteer, donor, supporter, and participant relationships

  • Create, maintain, and secure user accounts

  • Send account notifications and security alerts

  • Send two-factor authentication or verification codes

  • Process and communicate delivery or fulfillment updates

  • Send event confirmations, reminders, changes, and follow-up information

  • Send higher education and educational program information

  • Send nonprofit, charity, fundraising, campaign, and community updates

  • Send marketing and promotional communications when consent has been provided

  • Maintain communication preferences and opt-out records

  • Improve our website, programs, communications, and community outreach

  • Measure website usage and communication performance

  • Detect fraud, misuse, security threats, or unauthorized activity

  • Protect the safety, rights, and property of Pain 4 Purpose and others

  • Comply with legal, regulatory, accounting, tax, and reporting obligations

4. Text Message Communications

Pain 4 Purpose may send both non-marketing and marketing text messages when you have provided the appropriate consent.

Non-Marketing Messages

Non-marketing messages may include:

  • Nonprofit program updates

  • Account notifications

  • Customer care messages

  • Two-factor authentication and verification codes

  • Delivery notifications

  • Event confirmations, reminders, or changes

  • Educational resources and program information

  • Responses to requests you initiated

Marketing and Promotional Messages

Marketing messages may include:

  • Nonprofit campaigns

  • Fundraising and donation opportunities

  • Program announcements

  • Event promotions

  • Educational opportunities and resources

  • Community initiatives

  • Volunteer opportunities

  • Organizational news

  • Other promotional communications

Marketing consent is voluntary and is not a condition of making a donation, receiving services, participating in a program, or completing a transaction.

Message frequency may vary. Message and data rates may apply.

You may reply HELP for assistance or reply STOP to opt out of text messages. After submitting a STOP request, you may receive one final message confirming that your opt-out request has been processed. You will not receive additional text messages unless you provide consent again.

Opting out of text messages does not prevent us from contacting you through another method when reasonably necessary to complete a requested transaction, address a safety or security concern, or comply with applicable law.

5. Mobile Information and SMS Consent

We do not sell, rent, or share mobile telephone numbers, SMS opt-in information, or text message consent records with third parties or affiliates for their own marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors and service providers that support our communications and operations, such as text message delivery providers, customer care platforms, hosting providers, and technology vendors. These providers may use the information only to perform services on our behalf and must protect it appropriately.

All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent. SMS opt-in information and consent will not be disclosed to third parties for their own marketing purposes.

6. Email Communications

You may unsubscribe from marketing or promotional emails by selecting the unsubscribe link included in the email.

Even after unsubscribing from marketing emails, we may continue sending non-promotional communications reasonably necessary to:

  • Process a donation or registration

  • Respond to a request

  • Provide an acknowledgment or receipt

  • Communicate account or security information

  • Provide important program or event information

  • Fulfill a legal or administrative obligation

7. Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Operate and secure our website

  • Remember preferences

  • Understand how visitors use our website

  • Measure website and campaign performance

  • Improve content and user experience

  • Detect technical problems or suspicious activity

You may manage or disable cookies through your browser settings. Disabling certain cookies may affect the availability or operation of some website features.

8. How We Share Information

We do not sell or rent personal information.

We may disclose personal information in the following limited circumstances:

Service Providers

We may share information with trusted vendors and contractors that help us:

  • Host and operate our website

  • Process donations and payments

  • Deliver email and text messages

  • Manage accounts and authentication

  • Register participants for events or programs

  • Provide customer care

  • Deliver educational materials or requested items

  • Maintain databases and nonprofit management systems

  • Conduct analytics

  • Prevent fraud and maintain security

These providers may access information only as reasonably necessary to perform services for Pain 4 Purpose and are not authorized to use it for their own independent marketing purposes.

Payment Processors

Donation and payment information may be submitted directly to payment processors. Their collection and processing of information may also be governed by their own privacy policies and terms.

With Your Direction or Consent

We may share information when you instruct us to do so or provide specific consent.

Legal, Regulatory, and Safety Requirements

We may disclose information when we reasonably believe disclosure is necessary to:

  • Comply with a law, regulation, subpoena, court order, or government request

  • Protect the rights, property, or safety of Pain 4 Purpose

  • Protect donors, supporters, participants, volunteers, staff, or members of the public

  • Investigate fraud, misuse, harassment, security threats, or unlawful conduct

  • Enforce our agreements or organizational policies

Organizational Changes

If Pain 4 Purpose undergoes a restructuring, consolidation, transfer of programs or assets, dissolution, or similar organizational change, relevant information may be transferred as permitted by law. Any receiving organization will be expected to use the information consistently with this Privacy Policy and applicable legal requirements.

9. Donor Privacy

We respect the privacy of our donors.

Donor information may be used to:

  • Process and acknowledge donations

  • Provide tax or transaction records

  • Communicate the impact of contributions

  • Provide requested organizational updates

  • Maintain legally required financial and accounting records

  • Contact donors about future opportunities when appropriate consent has been provided

We do not sell or rent donor lists. We will not publicly identify a donor or publish a donor’s contribution amount without permission, except when disclosure is legally required.

Donors may contact us to request that future communications be limited or discontinued.

10. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Provide requested programs and services

  • Maintain donor, transaction, tax, and accounting records

  • Document communication consent and opt-out requests

  • Resolve disputes

  • Enforce agreements

  • Protect our organization and community

  • Comply with applicable laws and reporting requirements

When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

11. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, loss, misuse, disclosure, alteration, or destruction.

However, no website, electronic communication, database, or storage system can be guaranteed to be completely secure. You should use caution when sending personal or sensitive information through email, text message, or general website forms.

12. Children’s Privacy

Our general website and communication sign-up forms are not intended to collect personal information directly from children under 13 without the involvement and consent of a parent or legal guardian.

Pain 4 Purpose may offer programs or activities that benefit children, youth, or families. When information about a child is reasonably necessary for participation, registration should be completed by, or with the authorization of, a parent or legal guardian.

We do not knowingly collect personal information online directly from a child under 13 without appropriate parental or guardian consent. If we learn that personal information was collected from a child under 13 without appropriate authorization, we will take reasonable steps to delete or otherwise properly address the information.

Parents or legal guardians may contact us to request access to, correction of, or deletion of information associated with their child, subject to applicable law and legitimate recordkeeping obligations.

13. Third-Party Websites and Services

Our website may contain links to third-party websites, social media platforms, donation processors, registration platforms, or other external services.

Pain 4 Purpose does not control the privacy, security, or information practices of those third parties. You should review the privacy policy of each third-party service before submitting personal information.

14. Your Privacy Choices

Depending on the nature of your relationship with Pain 4 Purpose and applicable law, you may request that we:

  • Confirm whether we maintain personal information about you

  • Provide access to certain information

  • Correct inaccurate information

  • Delete certain information

  • Update your communication preferences

  • Stop sending marketing emails or text messages

  • Limit certain uses of your information

Some requests may be limited by legal, security, tax, accounting, donor-record, contractual, or operational requirements.

We may need to verify your identity before completing a privacy request.

15. Emergency and Support Communications

Pain 4 Purpose’s website, email, and text messaging services are not emergency response services and should not be used to request immediate medical, mental health, law enforcement, or crisis assistance.

Information provided through general contact forms, email, or text messaging should not be considered confidential medical, legal, or counseling communications.

16. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our programs, technologies, communication practices, legal obligations, or organizational operations.

The updated policy will be posted on our website with a revised “Last Updated” date. Your continued use of our website or services after an update means that you acknowledge the revised policy.

17. Contact Us

For questions, privacy requests, or concerns regarding this Privacy Policy, contact:

Pain 4 Purpose, Inc.
Pensacola, Florida

Phone: +1 (888) 296- 8111
Website: pain4purpose.org
Email: [email protected]

  • If you have any questions regarding terms, please read our terms and conditions here.